Frequently Asked Questions
How long does a custom design project take?
The Custom design process takes approximately 4-6 weeks depending on the complexity of the design. Contact us for more information about your project.
Can you reuse my materials in my ring?
We love repurposing heirloom jewelry when possible. Please set an appointment so we can dicuss your options.
Will you work with lab grown diamonds?
Yes. We have trusted dealers for lab grown diamonds and will source them at your request.
What if I need a different size for a ring?
Most rings can be resized or remade to order in your size. Please contact us for more information.
How should I care for my new jewelry?
Regular cleaning with mild soap, warm water and a soft toothbrush will remove most residue that can build up on a peice. We do not recommend the use of ultrasonic cleaners unless used by a jewelry professional.
How will my ring wear over time?
It is natural for metal finishes to change over time, including matt finishes due to normal daily wear. Contact us about the process of refinishing and cleaning your piece.